Privacy Policy for Pen Boutique (www.penboutique.com)

Last updated: March 17, 2023

At Pen Boutique, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, www.penboutique.com.

By using our website, you agree to the collection and use of your personal information in accordance with this policy.

  1. What information do we collect?

1.1 Personal Information

When you make a purchase from our store, we collect personal information you provide, such as your name, address, and email address. This information is necessary for processing your order and delivering the products you purchase.

1.2 Automatically Collected Information

When you browse our store, we automatically collect certain information about your device, including your computer’s IP address, browser type, and operating system. This information helps us improve your browsing experience and optimize our website performance.

1.3 Email Marketing

With your permission, we may send you emails about our store, new products, and other updates. You can opt-out of receiving these emails at any time by clicking the unsubscribe link provided in each email.

1.4 Text Marketing

With your permission, we may send text messages about our store, new products, and other updates, including Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system. You can opt-out of receiving these text messages at any time by replying "STOP" to any text message you receive.

  1. How do we use your information?

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, inquiries, or concerns.
  • Personalize your shopping experience.
  • Improve our website and customer service.
  • Send you marketing communications, if you have opted-in to receive them.
  1. How do we protect your information?

We implement a variety of security measures to ensure the safety of your personal information. Your personal information is stored in secure, encrypted databases, and we use Secure Socket Layer (SSL) technology to protect your sensitive information during transmission.

  1. Do we share your information with third parties?

We do not sell, trade, or otherwise transfer your personal information to third parties, except for trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

  1. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on our website. Your continued use of our website following any changes to this Privacy Policy constitutes your acceptance of those changes.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us using our contact us page. 

  1. Consent

By using our website, you consent to our Privacy Policy.